Terms of Service of
RORTOS
These Terms of Service govern the relationship between you and Rortos s.r.l., an Italian company
(business ID 04132300239) having its registered office at Via del Pontiere 11, Verona, 37122, Italy, and
they form an agreement for service provision by electronic means (hereinafter the “Agreement”).
Rortos s.r.l. is a company belonging to the Ten Square Games S.A. Group – a group of companies
headed by Ten Square Games S.A., with its registered office in Wrocław, Poland. Accordingly, these
Terms of Service apply to your use of services provided by Rortos (hereinafter jointly referred to as
“Rortos,” “Us,” or “We”), including mobile and web-based applications (“Applications”), the games
available through the Applications (“Games”), our website (www.rortos.com) and its subdomains
(“Website”), our presence on third-party websites or apps (“Third Party Platforms”), as well as other
platforms, websites, products, offerings, and services that we may offer from time to time, all jointly
referred to as “Rortos Services.” Before accessing or using the Rortos Services, you must accept these
Terms of Service and read the Privacy Policy. Some Rortos Services may require registering an account
(“Account”).
If you access and use Rortos Services through a social network such as Facebook or other Third-Party
Platforms (Google, Apple), you must comply with their terms of service as far as they regulate your use
and with these Terms of Service regarding the use of Rortos Services.
IF YOU DO NOT ACCEPT ANY PART OF THE CURRENT VERSION OF OUR TERMS OF SERVICE, YOU MAY
TERMINATE THE AGREEMENT AND STOP USING THE Rortos SERVICES.
§1
[OWNERSHIP AND RESTRICTION OF USE]
1. Rortos is the sole owner of the Rortos Services.
2. All rights, titles, and interests in and to the Rortos Services and their elements (including, but
not limited to, any Game, its concept, themes, objects, characters, character names, stories,
dialogues, catchphrases, graphics, animations, sounds, musical compositions, audiovisual
effects, methods of operation, chat transcripts, character profile information, your Game save
data, as well as software, logos,
design elements, trademarks, databases, texts, information, statements, images, photographs,
designs, and other materials and content, graphics, interactive content, video, and audio if
displayed and/or used within or in connection with the Rortos Services, along with all
underlying elements of our Website or Application, including but not limited to source code,
object code, and any documentation related to the operation or content of the Website or
Application) are legally protected. Rortos reserves all rights, including without limitation, all
intellectual property rights or other ownership rights to the Rortos Services.
3. The names of other companies or products or services referenced by any of the Rortos Services
may be trademarks or service marks of their respective owners.
4. None of the provisions of these Terms of Service grant you any ownership rights to trademarks,
service marks, trade names, copyrights, or other intellectual property rights, or any other rights
to the Rortos Services or their individual elements. You may use the Rortos Services only to the
extent expressly permitted by these Terms of Service. Any other access to or use of the Rortos
Services requires prior written consent from Rortos.
§2
[LICENSE]
Provided that you agree to these Terms of Service and continue to comply with their conditions, Rortos
grants you a non-exclusive, non-transferable, non-sublicensable, revocable, and limited license to
access and use the Rortos Service for your own noncommercial entertainment purposes. You agree not
to use the Rortos Service for any other purpose. The license terminates upon the termination of the
Agreement with Rortos regarding the specific Rortos Service.
§3
[RESTRICTIONS ON USE OF THE RORTOS SERVICES]
Any use of the Rortos Services in violation of the restrictions outlined below is prohibited and may result
in the suspension or deletion of your Account and/or the suspension or termination of other Rortos
Services (e.g., Game, Chat). Rortos shall notify the user in advance of any intended suspension or
termination, specifying the reasons for such actions and providing an opportunity for the user to
respond, unless immediate action is required to
prevent harm or illegal activity in accordance with applicable laws. You agree under any circumstances
not to:
a) use Rortos support in a manner inconsistent with its nature or scope, particularly by asking
questions about other Users, such as their personal data, game results, etc.;
b) engage in or participate (directly or indirectly) in the use of fraud, exploits, automation software,
bots, hacks, mods, or any unauthorized third-party software designed to modify or interfere
with the operation of the Rortos Services;
c) modify or cause the modification of any files that are part of the Rortos Services without the
explicit written consent of Rortos;
d) disrupt or otherwise adversely affect the normal functioning of the Rortos Services or act in a
manner that may negatively impact the experience of other users while using the Rortos
Services. This includes trading wins and any other forms of ranking manipulation, exploiting bugs
in the Rortos Services to gain an unfair advantage over other players, and any other actions that
constitute a deliberate abuse of the Rortos
Services or are inconsistent with their intended purpose;
e) disrupt, overload, or assist in disrupting or overloading any computer or server used to provide
or support the Rortos Services;
f) conduct any attacks on the Rortos Services, assist in such attacks, or participate in them,
including but not limited to distributing viruses, denial-of-service attacks, or
other attempts to disrupt the Rortos Services or interfere with another person’s use of
Rortos Services;
g) attempt to gain unauthorized access to the Rortos Services, Accounts registered to other
individuals, or to computers, servers, or networks connected to the Rortos Services in any
manner other than through the user interface provided by Rortos, including but not limited to
bypassing or modifying, or attempting to bypass or modify, encouraging others to bypass or
modify, any security measures, technologies, devices, or software that are part of the Rortos
Services, or assisting them in doing so;
h) harass, exploit, or harm another person or group, including Te Rortos employees or customer
support representatives, attempt to do so, support it, or encourage it
i) reverse engineer, decompile, disassemble, decrypt, or otherwise attempt to obtain the source
code of any underlying software or other intellectual property used to provide the Rortos
Services, or obtain any information from the Rortos Services using a method not explicitly
authorized by Rortos;j) attempt to obtain login credentials or other login identifiers, or personal data from other users
of the Rortos Services;
k) distribute spam (e.g., unsolicited commercial information);
l) engage in commercial, advertising, or promotional activities, unless otherwise agreed upon
individually with Rortos Games;
m) send the same message repeatedly or send multiple different messages in very short intervals
(flooding);
n) abuse third-party return policies (such as those of Apple, Google) by making regular and
frequent refund requests or continuing to use Content after receiving a refund; o) publish or
share Illegal Content within the Rortos Services;
p) use the “Support”, “Help”, “Contact” or similar tabs in a manner inconsistent with their intended
purpose, including by making false reports about Illegal Content with the intent to harm another
user or mislead Rortos staff.
§4
[USER]
1. The Rortos Services may only be used by natural persons who are acting for personal, noncommercial purposes, and who, at the time of registration, are at least 18 years old or of legal
age according to the laws of their place of residence and have full legal capacity (“User”).
2. By accepting these Terms of Service and accessing the Rortos Services, User confirms that they
are at least 18 years old or of legal age according to the laws of their place of residence and have
full legal capacity. Rortos reserves the right to implement additional measures to verify the age
and legal capacity of Users where required by applicable law.
3. User acknowledges that the Rortos Services may include elements or content intended solely for
adults.
§5
[PERSONAL DATA]
1. Accessing and making use of the Rortos Services may require you to provide Rortos with personal
data, which is collected, used and disclosed in accordance with the Rortos Privacy Policy
(“Privacy Policy”). The Privacy Policy is available here.
2. Rortos processes your personal data on the terms as described in the Privacy Policy.
§6
[TECHNICAL REQUIREMENTS FOR USE OF THE RORTOS SERVICES]
1. Access to the Rortos Services requires equipment, including a computer or mobile device with
an up-to-date operating system (Microsoft Windows, macOS for computers; Android, iOS for
mobile phones), a web browser that accepts cookies, and an internet connection. Supported
browser types include, but are not limited to, the latest versions of Google Chrome, Mozilla
Firefox, and Microsoft Edge. Proper functioning of the Game and other Rortos Services may
require the installation of plugins, and registration may require an email address.
2. For reasons including, but not limited to, system security, stability, and interoperability for
multiple Users, Rortos may need to perform automatic updates or enhancements to the Rortos
Services, which may result in changes to the technical requirements for using the Rortos Services
over time. You agree to such automatic updates necessary for system security, stability, or
interoperability. Users will be notified of significant updates or changes to the technical
requirements that may affect their ability to access or use the Rortos Services.3. Rortos does not guarantee that you will be able to access or use the Rortos Services at the time
or location of your choice.
4. For certain Rortos Services to function properly, it may be required to install the most current
versions of the operating systems for the devices which you want to use in order to access the
respective Rortos Service. You should install such updates in accordance with the
recommendations of the manufacturer of your device and the related operating system.
5. You bear any costs related to access to the Rortos Services via any online, wireless, or other
telecommunications services, such as any charges for browsing websites, sending messages, and
using data in the network of the Internet provider or the wireless network operator.
§7
[RORTOS SERVICES]
Under these Terms of Service, Rortos may provide you with the following:
a) User Account;
b) Games;
c) Content;
d) Chats.
§8
[AGREEMENT CONCLUSION, TERMINATION AND PERFORMANCE]
1. The agreement for the use of the Rortos Services is concluded:
a) for the Account, Game, and Chats – the moment the Account, Game, or Chat is made
available to you or your device;
b) for the Content – when you confirm the purchase order by selecting the appropriate
button that acknowledges the obligation to pay.
2. The agreement is terminated – with respect to the Account, Game, and Chat – at the moment
the Account is deleted by Rortos.
3. The Agreement shall be deemed performed by Rortos:
a) with respect to providing Content – at the moment the ordered Content is made
available to you for use within the Game;
b) with respect to other Rortos Services – at the moment you or your device gain access
to them.
4. Rortos shall commence Agreement performance (provision of the Content or Rortos Service)
immediately upon its conclusion. However, if the Agreement requires a payment from you,
Rortos will proceed only after the payment has been correctly processed and received by
Rortos. Content provision, this may take up to 24 hours.
5. If Rortos fails to fulfill its obligation as mentioned in section 4 above, you may request Rortos to
perform its obligation. In such a case, Rortos will make reasonable efforts to fulfill the obligation
promptly, or within another additional timeframe individually agreed upon with you. If Rortos
fails to do so, you have the right to seek remedies.
§9
[ACCOUNT]
1. Using the Rortos Services may require you to register a User account either directly within the
Rortos Service or on a third-party platform such as Facebook, Google, or Apple (in each case,
an “Account”), if registration is necessary to access and use the Rortos Services. In such cases,
the purpose of registration is the execution of the Agreement.2. Direct registration is done by filling out an electronic form and providing the required
information. If registration requires providing an email address, the Account is created after
verifying the provided email address by sending a verification link.
3. If you register or access a specific Rortos Service through a Third-Party Platform, your Account
will be created immediately after verifying your profile and logging into that Platform.
4. Direct registration requires a username and password (“Login Information”). You may change
your username and password on your Account at any time.
5. You are required to keep your Login Information confidential. You are not allowed to
share your Account or Login Information with anyone, nor to allow anyone to access
your Account or anything else that could compromise the security of your Account. If
you become aware of any security breach, including but not limited to the loss, theft, or
unauthorized disclosure of your Login Information, or if you suspect such a breach, you
must promptly notify Rortos and change your Login Information.
6. You are not allowed to use another User’s Account.
7. Rortos is not responsible for any damages incurred by you as a result of another person using
your Account or Login Information due to reasons within your control.
Rortos has implemented appropriate measures to safeguard the security of the Account, and
you remain responsible for keeping your Login Information confidential and secure.
8. Any questions regarding unauthorized use of your Account can be sent to Rortos through the
Website or User Account via the tabs “Support”, “Help”, “Contact” or similar options.
9. Each User may have only one Account per Rortos Service at a time, unless Rortos allows for one
shared Account across different Services within the Rortos Services.
10. You are not allowed to buy, sell, rent, or transfer your Account, create an Account using a false
identity or false information, or on behalf of someone other than yourself, nor attempt to do
so.
11. Within your Account, you can make purchases of Content and process payments. You represent
that you are authorized to use the payment method associated with your Account. You are
bound by the terms applicable to your Account, including those related to payments and
purchases.
12. Within your Account, you can store information, including details about your progress in the
Game, as well as upload identifying graphics (hereinafter also referred to as “Avatar“) and User
Content.
13. You acknowledge and agree that you do not have any ownership rights to your Account and
that all rights to the Account belong to Rortos. This does not affect your rights to access paid
Content or Services. Rortos has the right to log in and perform operations within the Account
if necessary to exercise its ownership rights, for security reasons, to ensure the proper provision
of any Services, or to remove Illegal Content.
§10
[GAMES]
1. Rortos provides Users with Games. To play a Game, you need an Account, which entitles you to
use the Game for free, in accordance with the terms and conditions applicable to your Account.
2. You do not have the right to update the Game on your own, including fixing any errors.
Any errors you find should be promptly reported to Rortos, including contacting Rortos through
the support channels described in §35. Rortos is responsible for ensuring the conformity of the
Game in accordance with applicable consumer protection laws, including correcting any defects
that affect its proper functioning.
3. Detailed descriptions of the Game, its rules, and the Content available for use within it are
provided within the Game.4. Rortos reserves the right to discontinue offering a particular Game for tax, economic reasons, or
due to strategic development decisions. In such cases, Rortos will make every effort to inform
Users of such decisions in a timely manner and will follow the termination procedure outlined in
§25. If the discontinuation affects any purchased
Content or services, Rortos will ensure compliance with applicable consumer protection
laws regarding user rights and potential remedies, including reimbursement or other
appropriate measures where required.
§11
[CHATS]
1. Chats are any area, page, or feature offered as part of an Account or Game that allows Users to
send, transmit, post, display, create, distribute, and/or view User Content and/or communicate,
share, or exchange User Content with other Users.
2. To use the Chat, you must have an Account.
3. You acknowledge that Chats and the User Content within them may be intended for public, not
private, communication. Due to the nature of the Chat service offered, Rortos cannot guarantee
that data transmitted within the Chats will be monitored or moderated. For this reason, you
understand that anything you send, post, transmit, communicate, share, or exchange through
any Chat may be viewed by other Users, and therefore, you should not expect privacy regarding
such transmissions or publications.
4. Rortos cannot guarantee that other Users will not use User Content. Therefore, if you have ideas
or information you wish to keep confidential and/or do not want others to use, you should not
publish them within the Rortos Services. Rortos is not responsible for evaluating or using any
User Content, nor for any compensation related to it.
5. Rortos is not responsible for the actions of Users who post User Content within any Chat. While
Rortos is not obligated to conduct ongoing moderation, it will promptly remove Illegal Content
once it becomes aware of its presence.
6. Users may communicate through chats, forums, groups, etc., provided by Third-Party Platforms
such as Facebook or X. Such platforms are outside the scope of Rortos Services and are subject
to the regulations of the Third-Party Platforms.
7. Rortos is not obligated to and does not conduct ongoing monitoring of User Content shared
within the Chat. If Rortos becomes aware of the presence of Illegal Content within the Chat, it
reserves the right to issue a warning to the User or apply proportionate sanctions, including
revoking access to selected or all Rortos Services, and suspending or deleting the User’s Account
in accordance with the provisions of §25, where applicable, after notifying the User and allowing
them to respond, unless immediate action is required.
§12.
[SUBSCRIPTION PLANS]
1. Rortos may offer various Subscription Plans as part of Rortos Services. A Subscription Plan
means a Rortos Service consisting of recurring, paid access to specific features offered by Rortos
as part of Rortos Services, in accordance with the terms of the selected Subscription Plan.
2. A Subscription Plan may start with a free trial period, during which the user can use all the
features of the selected Plan at no cost. If the user does not wish to continue the subscription
under the paid Subscription Plan, they should cancel it at least 24 hours before the end of the
trial period, as per §12, section 6. After the trial period ends, the first billing period will begin,
and the user’s account will be automatically charged the fee according to the selected
Subscription Plan.3. The Subscription Plan renews automatically unless the user deactivates it at least 24 hours
before the end of the current billing period. The fee for the Subscription Plan will be charged
to the user’s provided account within 24 hours before the current subscription plan period
expires.
4. If the user decides to upgrade their Subscription Plan to a higher one, the change takes effect
immediately after the user confirms their intention to change the Subscription Plan. The funds
for the unused portion of the lower Subscription Plan fee will be proportionally refunded to the
user.
5. The user can downgrade to a lower Subscription Plan, which will take effect at the beginning of
the next billing period. Until then, the user will continue to use the plan in effect before the
Subscription Plan changes.
6. The user can cancel the Subscription Plan anytime through the settings in the ThirdParty
Platform account. Cancellation during the trial period will not result in a fee being charged for
the Subscription Plan.
7. If the user cancels the Subscription Plan after the trial period ends, they will be able to use its
features until the end of the current billing period. The fee for this period is non-refundable.
8. Rortos may change the fee for the Subscription Plan at its discretion and at any time. Any
changes to the fee will take effect no earlier than 30 days after notifying the user of the changes.
The user will be informed of any changes to the fee at least 30 days in advance.
9. By choosing to receive access to the Subscription Plan, the user agrees to the immediate
commencement of subscription services and declares that they have been informed about the
loss of the right to withdraw from the contract after the service begins. The user acknowledges
that upon gaining access to the content covered by the Subscription Plan, they lose the right to
withdraw from the contract, and the paid Subscription Plan fee is final and not subject to a
proportional refund, even if the subscription is canceled during the started billing period.
§13
[CONTENT]
1. Content refers to special options in the Game provided to Users. Content includes, but is not
limited to, items, upgrades, and virtual currency (“Game Currency”; collectively, “Content”).
The Content may vary depending on the Game.
2. Content may be:
a) won during the Game,
b) awarded for free by Rortos, or
c) purchased, with fees that may change over time (either increasing or decreasing), but
such changes will only apply to future transactions and not affect Content already
purchased.
3. The applicable fees are displayed in the Game in relation to the specific Content. Fees include
all applicable taxes, including VAT.
4. Rortos reserves the right to change the prices of Content offered in the Game at any time.
5. Content can be purchased with real money, received from Rortos, or won during the Game, but
they have no cash value whatsoever. Game currency is entirely nontransferable and has no realworld value.
6. Content can never be redeemed for real money, goods, or other monetary value from Rortos
or any other entity. They can only be used within the Game and in accordance with its rules. If
the Game’s rules allow using Content (especially in-game currency) to purchase other Content
(such as items or upgrades) within the Game, such transactions are not considered real-world
transactions. Rortos is not responsible for any transactions occurring outside Rortos Services.7. You agree not to sell Content to any person or entity, including but not limited to other Users
or any third party, nor to trade, redeem, or transfer Content in any way, or exchange Content
for real money or any tangible goods.
8. Any Content purchased by you, won during the Game, or granted by Rortos is provided under
a limited, personal, non-transferable license, does not allow sublicensing, and is for personal,
non-commercial use within the Game only.
9. You can pay for Content using the payment methods available in the Apps, which may include
credit card payments, electronic bank transfers, or through Apple, Google, or other similar
methods. To complete the payment, you may be asked to agree to the terms of each selected
payment method, including any additional processing fees. Rortos is not a payment service
provider and is not responsible for any issues related to the services provided by the payment
service provider in connection with the purchase. More information about payments can be
found in §15.
10. Rortos is not responsible for any Content that has been issued, lost, damaged, deleted, or
misused by you, nor for interruptions in the Game or premature termination of the Game
caused by external factors beyond Rortos control, resulting in Content being issued, lost,
damaged, deleted, or misused.
§14
[CONTENT PURCHASE]
1. Purchase Orders for Content may be placed 24/7, subject to technical availability and
maintenance periods.
2. You select the type and quantity of Content you wish to purchase, as well as the payment
method (“Purchase Order”). An Order represents an offer made by you to receive the specified
Content.
3. Before placing a Purchase Order, you are informed of the total amount you need to pay,
including VAT and any other applicable taxes.
4. You are required to pay for the Purchase Order in advance, and your payment obligation is
confirmed by clicking the ‘Order and Pay’ button (or its equivalent).
5. You can modify the Purchase Order until it is confirmed by clicking the “Order and Pay” button
(or another equivalent button).
6. After selecting the payment method and clicking the appropriate button to confirm the payment
obligation, you may be redirected to an external payment service provider’s website to complete
the payment.
7. Rortos accepts the offer by sending a confirmation email to the User’s email address and/or
confirming the transaction through the communication tools available within the Game.
8. The Content service is considered completed by Rortos at the moment the Content is delivered
to the User within their Account.
9. After the Content is delivered to the User, it can be used in the Game at any time, but not later
than the date of termination or withdrawal from the Agreement for providing the Game or the
specific Content, unless a specific “Active Period” for the Content is explicitly defined in the
Game.
§15
[PAYMENTS]
1. You represent that you are authorized to use the selected payment method and that all payment
information you provide is true and accurate. You are responsible for any false or inaccurate
information provided.2. You authorize Rortos and/or the relevant payment service provider to charge you for the
purchase using the selected payment method. You agree to promptly update all billing
information (such as changes to billing address, credit card number, or expiration date) to ensure
it is current, complete, and accurate. You also agree to notify us and the relevant payment
service provider immediately if your credit card is canceled, lost, stolen, or if the security of your
payment method is otherwise compromised.
3. All applicable fees are charged in advance and, once the Agreement is performed with respect
to a specific Rortos Service, are generally non-refundable in whole or in part. In particular, any
payment for Content, once delivered by Rortos to you in accordance with the terms of the Terms
of Service, is, as a rule, final and non-refundable.
4. Since each payment method available to Users requires authorization, which is individual and
assigned to the User, we consider any payment originating from your Account or mobile device
as made by you, unless we have been informed prior to such payment of suspected security
breaches or actual breaches.
5. When our Content is purchased through Third-Party Platforms (e.g., App Store, Google Play),
the transaction is processed by that third party and is subject to their terms and conditions. We
have no control over the transaction process and may receive very limited information about
purchases made by you. As a result, we may not be able to provide you with the purchase history
information you expect. Any disputes or issues related to the transaction must be resolved
directly with the relevant thirdparty platform.
§16
[UPDATES AND MODIFICATIONS]
1. Rortos may correct, update, or modify the Rortos Services (“Update”). As part of an Update,
Rortos may, among other things, modify the Rortos Services or Content, enhance their security,
change or improve their availability and other features, including making changes necessary to
ensure compliance with the terms specified in the Terms of Service. Rortos will make every effort
to minimize disruptions and restore availability as quickly as possible. We reserve the right to
temporarily suspend the availability of Rortos Services during an Update, but we will make every
effort to restore their availability as quickly as possible.
2. Rortos reserves the right to cease offering a specific Rortos Service for reasons such as tax or
economic considerations, or as part of its development strategy. In such cases, Rortos will make
every effort to inform Users of such decisions in a timely manner and will follow the termination
procedure specified in §25. If the cessation significantly impacts any paid Content, Rortos will
provide Users with appropriate compensation.
3. Rortos will inform Users about Updates according to the rules set forth in the Terms and
Conditions, including those described in §29.
4. You acknowledge that some Updates may be required to ensure the proper functioning of Rortos
Services. In such cases, you should follow the instructions and recommendations provided by
Rortos regarding their installation (if required). If you do not install the Update provided by
Rortos within a reasonable time as stipulated by the Agreement, Rortos will not be responsible
for any resulting non-compliance of the Rortos Services with the Agreement, provided you were
informed about the Update and the consequences of not installing it.
5. Rortos Services are generally provided to you in the latest available version at the time of
entering into the Agreement. However, as Rortos Services continuously evolve to meet user
expectations, Rortos reserves the right to offer and deliver Rortos Services in new, experimental
versions, with prior notification to you.
6. As part of Updates, Rortos reserves the right to manage, regulate, modify, control, or remove
Content at any time. This may apply to Content available for purchase within the Game and/or
Content already purchased by you and within the Active Period as defined in §14(9). Rortos willinform you of such significant changes (including what and when will change) in a timely manner,
but no later than 14 days before the change, to allow you to use the Content you have purchased
but not yet used. At its discretion, Rortos may offer refunds or exchanges for Content that is
subject to management, regulation, modification, control, or removal by offering you new or
alternative Content within the Game. After the Update date and provided that the
aforementioned notification obligation has been fulfilled, Rortos will not refund Content that
has been managed, regulated, modified, controlled, or removed. However, you retain the right
to terminate as described in §16(7) below.
7. You acknowledge that Rortos has the right to make Updates and that Rortos Services, including
Games, are products that may change over time (e.g., due to changes in conceptual, artistic, or
business direction, gameplay balance, or economy). As a result, certain Rortos Services may be
added, removed, modified, or replaced. Rortos will inform you of any planned changes that may
significantly and negatively impact your access to or use of Rortos Services, and this information
will be sent on a durable medium (e.g., via email) e in a timely manner. In the event of such a
change, you have the right to terminate the agreement without notice within 30 days from the
date of the change or from being informed of the change by Rortos. This right does not apply if
Rortos provides you with the option to maintain the Rortos Service in its original state and
without additional costs.
§17
[USER CONTENT]
1. “User Content” means any materials (such as communications, images, sounds, and all data and
information) that you upload, share, or post through the Rortos Services, or that other Users
upload, share, or post through the Rortos Services, including without limitation any chat text.
2. Rortos is not responsible for the actions of User posting User Content and is not obligated to
conduct ongoing moderation of User Content for the presence of Illegal Content or inappropriate
behavior.
3. You use Rortos Services at your own risk. By using Rortos Services, you may be exposed to Illegal
Content from other Users. If you encounter such content, you are encouraged to report it to
Rortos through the designated channels to enable prompt action.
§18
[LICENSE FOR RORTOS GAMES]
1. You hereby grant Rortos an irrevocable, perpetual, transferable, royalty-free, worldwide license
(including the right to grant sublicenses and assign
to third parties) and the right to copy, reproduce, enhance, adapt, modify, create derivative
works from, produce, commercialize, publish, distribute, sell, license, sublicense, transfer, rent,
transmit, publicly display or present, share electronically, broadcast, communicate to the public
via telecommunications, display, perform, store in computer memory and the global Internet
network, and otherwise use such User Content and any derivative works thereof in any manner.
By transmitting or submitting any User Content while using the Service, you affirm, represent
and warrant that such transmission or submission is (a) accurate and not confidential or
misleading; (b) not in violation of any laws, contractual restrictions or other third party rights,
and that you have permission from any third party whose personal information or intellectual
property is comprised in the User Content; (c) free of viruses, adware, spyware, worms or other
malicious code; and (d) you acknowledge and agree that any of your personal information
within such content will at all times be processed by Rortos in accordance with its Privacy Policy.
2. You shall not exercise the right to attribute your name or pseudonym to the User Content and/or
any moral rights you may have in the User Content, regardless of whether the User Content has
been altered in any way.
3. Rortos does not claim ownership of User Content, and nothing in these Terms is intended to limit
any of your rights to use your User Content. Rortos is not obligated to monitor or enforce your
intellectual property rights in your User Content.
§19
[USER INTERACTIONS]
1. You are solely responsible for your interactions with other Users of Rortos Services and any other
entities you interact with through them. Rortos reserves the right to intervene in disputes but
has no obligation to do so.
§20
[ILLEGAL CONTENT]
1. Illegal Content refers to any content (such as communications, images, sounds, and all materials,
data, and information) that, either on its own or in reference to an action, is not compliant with
the laws of any European Union member state or these Terms of Service.
2. Rortos prohibits the transmission, sharing, or publishing of Illegal Content in any of its Services.
3. Content that is considered non-compliant with the Terms of Service includes, but is not limited
to:
a) acts of terrorism or extremist acts of violence;
b) threats involving the use of force;
c) hate speech, including content that is offensive, sexist, racist, hateful, incites hatred against
individuals or groups based on certain characteristics such as age, disability, nationality,
ethnicity, gender identity, or sexual orientation, or is discriminatory in any way;
d) content related to illegal goods or activities;
e) violations of intellectual property rights;
f) vulgar, obscene, degrading, objectifying content, or content that encourages or promotes
sexual activities (including sexual exploitation of minors) in exchange for compensation or
that is sexual in nature;
g) fraudulent activities, including but not limited to the use, promotion, or participation
(directly or indirectly) in the use of cheats, exploits, bots, hacks, mods, or any unauthorized
third-party software designed to modify Rortos
Services;
h) spam, including unsolicited commercial information;
i) content that is otherwise harmful, unethical, or inconsistent with social norms.
§21
[REPORTING, MONITORING, AND COMBATING ILLEGAL CONTENT]
1. We may become aware of Illegal Content either on our own or through a User report.
2. If you notice content that may be considered Illegal Content, you can report it via the button
located within the Game or by submitting a report through the form available on the Website.
3. If the report includes electronic contact details of the reporting User, Rortos will send a
confirmation of receipt to that User.4. If it is determined that a User has submitted, shared, or published Illegal Content, Rortos has the
right to issue a warning to the User or impose other sanctions, including removing the Illegal
Content, revoking access to selected or all Rortos Services, and suspending or terminating the
User’s Account in accordance with the provisions of §25. Rortos will inform the User of the
actions taken in response to the breach of the rules or provisions of the Terms, the reasons for
these actions, and the appeal process referred to in §22 of these Terms.
5. Rortos will promptly notify the User who made the report of its decision regarding the reported
content, while also providing information on how to appeal this decision.
6. Rortos does not commit to and does not conduct ongoing monitoring of User Content shared
within the Rortos Services.
7. If Rortos becomes aware of the presence of Illegal Content within the offered Rortos Services, it
has the right to remove the Illegal Content and may issue a warning or impose other sanctions,
including revoking access to selected or all Rortos Services, as well as suspending or terminating
the User’s Account in accordance with the provisions of §25.
8. In jurisdictions where monitoring or recording User Content communication requires
consent or notification, acceptance of this Agreement and use of the Rortos Services
signifies that the User consents to such monitoring or recording or acknowledges that
they have been informed of it.
§22
[APPEAL PROCESS FOR DECISIONS REGARDING ILLEGAL CONTENT]
1. If a User disagrees with a decision regarding a report of Illegal Content, they have the right to
file a claim using the form available on the Website within six months from the date on which
the User was informed of the decision (“Claim”).
2. A Claim should include a detailed description of the issue, the contact information of the person
filing it, and any relevant evidence or materials.
3. Upon receiving the Claim, Rortos will promptly acknowledge receipt
electronically. 4. A decision regarding the Claim will be made within 14 days of its receipt.
5. In its decision, Rortos may choose to:
a) maintain its current position;
b) request additional information from the claimant;
c) partially overturn its decision;
d) completely overturn its decision.
6. After reviewing the Claim, Rortos will inform the claimant of the decision along with its rationale
and provide information about the possibility of out-of-court dispute settlement as outlined in
§23 of the Terms and Conditions, including the platform for online dispute resolution (ODR)
provided by the European Commission.
§23
[OUT-OF-COURT DISPUTE SETTLEMENT]
1. Users have the right to utilize an out-of-court dispute settlement procedure if they are
dissatisfied with a decision made by Rortos in the internal appeal process described in §22 of
these Terms. This can be pursued before a certified body in accordance with Article 21(3) of
Regulation (EU) 2022/2065 of the European Parliament and Council of October 19, 2022, on a
Single Market for Digital Services, and amending Directive 2000/31/EC (Digital Services Act),
hereinafter referred to as the “DSA“. Users may also access the European Online Dispute
Resolution (ODR) platform at https://ec.europa.eu/consumers/odr.
2. Decisions made by the certified out-of-court dispute settlement body are not binding on Rortos.
3. If the out-of-court dispute settlement body rules in favor of the User, Rortos will cover all fees
charged by the dispute resolution body and reimburse the User for any other reasonable
expenses incurred in connection with the dispute resolution.
4. If the out-of-court dispute settlement body rules in favor of Rortos, while also finding that the
User acted in bad faith, the User will be required to reimburse all fees and other expenses
incurred or to be incurred by Rortos in connection with the dispute resolution.
5. The provisions of this paragraph are without prejudice to the User’s right to challenge Rortos
decision in court at any stage of the process, in accordance with applicable law.
§24
[TERMINATION OF RORTOS SERVICE USE BY A USER]
1. You may terminate your use of the Rortos Services at any time, effective immediately without
cause.
2. To stop using Rortos Services, you need to contact Rortos by sending a message through the
Website or User Account via the tabs “Support”, “Help”, “Contact” or similar options. By
providing this notice to Rortos in the described manner, you are effectively terminating the
Agreement with Rortos for the provision of the Account Service and access to other relevant
Rortos Services.
3. After you stop using Rortos Services, Rortos will delete your Account. However, you acknowledge
that your personal data may still be processed by Rortos after this period, as described in the
Privacy Policy. This may include purposes such as pursuing or defending against claims or
fulfilling legal obligations imposed on Rortos.
§25
[SUSPENSION AND TERMINATION OF RORTOS SERVICE PROVISION BY RORTOS]
1. Rortos may terminate the Agreement with you with a 14-day notice period for the following
important reasons:
a) changes in regulations governing or affecting the mutual rights and obligations of Rortos and
you, particularly concerning the provision of digital content and services, electronic services
as defined in the Terms, or changes in the interpretation of these regulations due to court
rulings, decisions, recommendations, or guidelines from relevant authorities or bodies, as
well as changes in other laws affecting the relationship between Rortos and you;
b) changes in how Rortos Services are provided or changes in the scope of Rortos
Services due to technical or technological reasons;
c) changes in the scope or manner of providing Rortos Services due to the introduction of new
or withdrawal of existing Content by Rortos;
d) discontinuation of a specific Game, Content, or any other Rortos Service due to tax or
economic reasons, or due to Rortos development strategy;
e) Changes in the provision of Rortos Services related to changes in contracts or regulations of
entities cooperating with Rortos;
f) lack of activity in a particular Game for at least one year.
2. Rortos may suspend your Account if there is suspicion of:
a) breach of any provisions of these Terms of Service, particularly those related to
usage restrictions outlined in §3, 11, 17, and 20, or violation of applicable laws by you while
using Rortos Services;
b) deliberate actions by you that cause harm to other Users, third parties, or Rortos.
Suspension will last only for the time necessary to determine the basis for the suspected
violation. During this period, Users will be informed of the reasons for the suspension and the
expected duration.
3. Rortos may suspend your Account for the time necessary to determine the basis for the
aforementioned circumstances.
4. Rortos may delete your Account for the following serious reasons:
a) flagrant violation of this Agreement, particularly the limitations on the use of Rortos Services
specified in §3, §11, §17, §20, or violation of applicable law by you during or in connection with
the use of Rortos Services;
b) repeated, intentional actions by you that harm other Users, third parties, or Rortos.
5. After the termination of Rortos Services, you will lose access to your Account, including your
Username and character within the Rortos Service, as well as any benefits, privileges, earned,
and purchased items related to your use of the Rortos Service, including Content. Rortos is not
obligated to compensate for such losses or results.
6. All decisions by Rortos regarding the imposition of sanctions described in this Regulation will be
made after verification by an authorized entity designated by Rortos. Users will be informed of
the decision, the rationale, and the appeal process where applicable.
7. When assessing whether to impose a specific sanction on a User, including suspension or
deletion of the User’s Account, Rortos will consider the following factors depending on the
nature of the violation:
a) The absolute number of clearly illegal content or evidently baseless reports or claims that
have been submitted or filed during a given period;
b) The relative proportion of such numbers to the total amount of information or reports
submitted or filed during the same period;
c) The severity of the abuse, including the nature of the illegal content, and its
consequences;
d) The User’s intent, if it can be determined;
e) The degree of violation of these Terms, particularly regarding the limitations on
Rortos Services specified in §3, §11, §17, §20, or violations of applicable law by the
User while using Rortos Services.
f) Rortos reserves the right to refuse to provide Rortos Services to any User with
whom Rortos has terminated the Agreement due to the User’s actions.
§26
[RESPONSIBILITY]
1. You must ensure that the digital environment you use to access Rortos Services is compatible
with the technical requirements specified in the Agreement or otherwise communicated (e.g.,
through Notifications, within your Account, or directly in the Rortos Service).
2. You are required to cooperate with Rortos to determine whether the unavailability or
malfunction of the Rortos Service is due to issues with your digital environment (e.g., the device
or internet connection you are using). Rortos is committed to using the least intrusive technical
measures to address the issue, respecting your rights and privacy in accordance with applicable
data protection laws, including the GDPR.
3. Rortos makes every effort to ensure that Rortos Services comply with the Agreement. You
acknowledge that Rortos may refuse to bring Rortos Services into compliance with the
Agreement if it would require excessive costs on the part of Rortos or if it is otherwise impossible.
4. In addition to the responsibilities outlined in the Agreement and without prejudice to your rights
under applicable law, Rortos provides no (additional) warranties, either express or implied,
regarding Rortos Services.
This includes, but is not limited to, any assurance that you will be able to access or use Rortos Services at all times or from any location, or that Rortos Services will be
error-free and uninterrupted (though we strive to achieve this). However, this does not limit or
exclude any mandatory rights you may have under applicable law, including the applicable law
on conformity of digital content and services.
5. The provisions of these Terms do not aim to exclude or limit any rights you may have under
applicable law.
§27
[RIGHT OF WITHDRAWAL]
1. You have the right to withdraw from the Agreement (both for the Account management and
game provision Agreement and for the provision of other Rortos Services) within 14 days of its
conclusion, without providing a reason and without incurring any costs other than those
required by law.
2. To exercise the right to withdraw from the Agreement, you may do so by submitting a
withdrawal statement to Rortos. You can use the withdrawal form provided in Appendix 1 to
this Agreement. This does not limit your right to provide any other clear statement informing
Rortos of your decision to withdraw.
3. The withdrawal statement should include the information necessary to identify you and the
Agreement, including at least your name, User ID (UID), email address, the type of Agreement,
and its subject matter.
4. You should send your withdrawal statement through the Website or User Account via the tabs
“Support”, “Help”, “Contact” or similar options.
5. The deadline for submitting the withdrawal statement is considered met if the statement is sent
before the end of the withdrawal period.
6. In the event of withdrawal from the Agreement, the Agreement is considered void.
Rortos will refund all payments received from the User without undue delay and, in any case,
no later than 14 days from the day Rortos is informed of the User’s decision to withdraw from
the Agreement. The refund will be made using the same payment method chosen by the User
unless the User explicitly agrees to another method of refund that will not incur additional
costs. If the User withdraws from the Agreement due to non-compliance of the Rortos Service
with the Agreement, Rortos is only obligated to refund the part of the payment corresponding
to the Rortos Service that was not in compliance with the Agreement, as well as the Rortos
Service that is no longer required to be provided due to the withdrawal from the Agreement.
7. If a User has been informed before the commencement of the Rortos Service that they will lose
the right to withdraw from the Agreement once the service is provided, they may consent to
the full performance of the Rortos Service immediately after the Agreement is concluded. In
such cases, if the User gives this consent and accepts the loss of the right to withdraw, he will
not have the right to withdraw from the Agreement once the service has been fully performed
by Rortos.
8. Rortos informs you that if you access the Rortos Service through Third-Party Platforms (e.g.,
downloading a mobile app from the App Store or Google Play), such actions are subject to the
regulations of the owners of those Platforms (Apple, Google, etc.). This includes any potential
rights you may have to withdraw from the agreement for accessing the App, as governed by the
respective Platform’s policies. Rortos is not responsible for the application or enforcement of
withdrawal rights governed by these Platforms’ policies.
§28
[COMPLAINTS]
1. You can submit a complaint regarding the Rortos Services described in these Terms and
Conditions (“Complaint”). Complaints related to the non-conformity of Rortos Services with the
Agreement are handled in accordance with the applicable laws, including the provisions set
forth in §28(2-7) below.
2. Provided that Rortos statement or circumstances clearly indicate that Rortos has not delivered
the Content or Service (e.g., if Rortos does not deliver the Content or Service within 14 days and
does not communicate with the User), the User may withdraw from the contract without
needing to issue a further demand to Rortos for delivery. The right to withdraw also applies if
Rortos has agreed with the User, or if the circumstances clearly indicate, that Rortos will not
deliver the Content or Service within a timeframe that is of significant importance to the User.
3. Based on the submitted Complaint, the User may request that Rortos bring the specific Rortos
Service into compliance with the Agreement if Rortos Service remains noncompliant. If such a
request is justified, Rortos will bring Rortos Service into compliance within a reasonable time
(usually within 14 days) from when Rortos is properly informed by the User about the noncompliance.
Rortos is committed to conducting the compliance process without undue
inconvenience to the User. However, Rortos may require the User’s cooperation in this process,
particularly by providing Rortos with necessary information requested by Rortos (especially as
specified in §28(9). When bringing Rortos Service into compliance, Rortos will consider the
nature and purpose of Rortos Service.
4. If Rortos fails to bring the specific Service into compliance with the Agreement, or if Rortos does
not fulfill the obligations mentioned in §28(3) above, the User may submit a declaration for a
price reduction or withdraw from the Agreement concerning that specific Service. The User is
entitled to these rights, including when:
a) bringing Rortos Service into compliance is impossible or requires excessive costs.
In assessing the excessiveness of the costs, Rortos will consider all relevant circumstances,
particularly the significance of the non-compliance with the
Agreement and the value of Rortos Service that is non-compliant;
b) Rortos has not brought Rortos Service into compliance with the Agreement within a
reasonable time from when Rortos was informed by the User about the noncompliance,
and without undue inconvenience to the User, considering the nature and purpose of
Rortos Service;
c) Rortos Service remains non-compliant with the Agreement despite Rortos attempt to bring
it into compliance;
d) the non-compliance is so significant that it justifies a price reduction or withdrawal from
the Agreement, even without exercising the right to demand compliance as outlined in
§28(3);
e) Rortos statement or circumstances clearly indicate that Rortos will not bring Rortos Service
into compliance with the Agreement, as specified in §28(3).
5. In the event of a request for a price reduction, the reduction must remain proportional to the
price stipulated in the Agreement, relative to the value of Rortos Service that is non-compliant
with the Agreement versus the value of Rortos Service that is compliant. If Rortos Service is
provided in parts or on a continuous basis, the price reduction will take into account the period
during which Rortos Service was noncompliant with the Agreement.
6. However, the User cannot withdraw from the Agreement regarding a specific Rortos Service if
Rortos Service is provided in exchange for a payment and the lack of compliance with the
Agreement is deemed insignificant.
7. If the User withdraws from the Agreement, Rortos may prevent further use of Rortos Service,
including by restricting access to Rortos Service or blocking the Account.8. You can submit a Complaint by sending a message through the Website or User Account via the
tabs “Support”, “Help”, “Contact” or similar options.
9. A Complaint should include at least your Username, User ID (UID), email address, the subject of
the Complaint, the circumstances justifying it, and the resolution you expect.
10. Rortos reviews and responds to Complaints as quickly as possible, but no later than 14 days
from the date the Complaint is submitted.
11. Rortos sends the response to the Complaint to the User’s email address, if provided. Otherwise,
Rortos uses other means of communication with the User, particularly through the Account.
12. To fulfill the obligations under Regulation (EU) No 524/2013 of the European Parliament and of
the Council of 21 May 2013 on online dispute resolution for consumer disputes, and amending
Regulation (EC) No 2006/2004 and Directive 2009/22/EC (ODR Regulation), Rortos provides
information about the European Commission’s online dispute resolution (ODR) platform for
consumer disputes, available at the following address: https://webgate.ec.europa.eu/odr/.
13. In resolving disputes with consumers, Rortos has not committed to using alternative dispute
resolution (ADR) services. If a User is not satisfied with the response or resolution of a
Complaint, they may file a claim with the competent court. The User retains all rights under
applicable laws to seek judicial remedies.
§29
[NOTICES]
1. Unless otherwise stated in these Terms of Service, communication between Rortos and the User
(including all notifications, information, and statements) will be conducted using electronic
means.
2. You can contact Rortos through the Website or User Account via the tabs “Support”, “Help”,
“Contact” or similar options.
3. Rortos may contact you via email if available, as well as through communication channels
available within your Account. By accepting these Terms, you confirm and consent to this
method of communication.
4. Rortos will provide you with legally required information by sending messages to the email
address associated with your Account or through communication channels available within your
Account. Rortos will use the communication channels available within your Account whenever
it does not have your email address (especially if you use Rortos Services through Third-Party
Platforms) or if your email address has been invalidated, canceled, or if electronic contact cannot
be made for other reasons.
§30
[TECHNICAL SUPPORT]
1. Rortos provides customer support to Users.
2. As part of the support, you can contact Rortos through the Website or User Account via the
tabs “Support”, “Help”, “Contact” or similar options.
3. Support is free of charge and available regardless of Account registration.
4. You can inquire about any aspect of the Services provided by Rortos, including (but not limited
to):
a) lack of access to a Game, Account, or other Rortos Services;
b) technical issues within a Game or Account;
c) payment transfer problems.
5. We strive to provide our responses as quickly as possible. In most cases, we aim to respond
within 14 days of receiving your inquiry, particularly for issues that involve complaints or formal
requests regarding non-conformity.
§31
[SEVERABILITY]
You and Rortos agree that if any provision hereof is found to be illegal or unenforceable in whole or in
part by any court of a competent jurisdiction, such provision shall, with regard to such a jurisdiction, be
unenforceable only insofar as it was found invalid or unenforceable without otherwise affecting the
validity or enforceability thereof in any other jurisdiction and without affecting the remaining provisions
hereof, which shall remain in full force and effect.
§32
[NO WAIVER]
1. Rortos failure to insist on or enforce strict compliance with any provision of these Terms or the
failure to exercise any rights under these Terms shall not be construed as a waiver or
relinquishment of Rortos right to seek enforcement of such provisions or rights in any other
instance.
2. Except where clearly and expressly stated otherwise in these Terms, no statements, declarations,
consents, waivers, or other actions or omissions by Rortos shall be considered as amendments
to the Terms or legally binding unless documented in writing, manually signed by the User, and
properly executed by an authorized representative of Rortos.
§33
[FORCE MAJEURE]
Neither Rortos nor the User shall be liable for any delay in performance or non-performance of this
Agreement resulting from causes beyond their control, including but not limited to unforeseen
circumstances or reasons beyond the control of Rortos or the User, such as natural disasters, epidemics,
war, terrorism, riots, embargoes, actions of civil or military authorities, fire, floods, accidents, strikes,
or shortages of transportation, fuel, energy, labor, or materials.
§34
[POINT OF CONTACT FOR EU MEMBER STATES’ AUTHORITIES, THE EU COMMISSION, THE EU
BOARD FOR DIGITAL SERVICES]
EU Member States’ authorities, the EU Commission, the EU Board for digital services and Trusted
Flaggers may contact Rortos in English at dsa@tensquaregames.com. Messages must be sent from
official email addresses associated with the relevant EU authorities and should include the following
information:
● the name and position of the sender;
● the name of the represented authority.
Rortos reserves the right to respond only to emails related to the application of the Digital Services Act
received from EU Member States’ authorities, the EU Commission, the EU Board for Digital Devices and
Trusted Flaggers.
§35
[CONTACT POINTS FOR USERS]
If you have any questions or concerns regarding Rortos Services or this Agreement, please contact
Rortos support team through the Website or User Account via the tabs “Support”, “Help”, “Contact”, or
similar options, and submit your inquiry. The Rortos support team serves as the single point of contact
for communication with Rortos.
§36
[REPORTING AND TRANSPARENCY]
1. Rortos is committed to maintaining transparency in its moderation of User Content and regularly
publishing reports on these activities.
2. Rortos employs clear and transparent procedures for moderating User Content, which include
removing, restricting visibility, and blocking access to User Content that does not comply with
the laws of any European Union member state or this Agreement.
3. Decisions regarding the moderation of User Content are made based on defined guidelines and
criteria, which are detailed in this Agreement.
4. Rortos commits to publishing annual reports on the moderation of User Content. These reports
will be available through the Website and will include, in particular: a) the number of reports
received regarding Illegal Content;
b) the number of orders received from member state authorities;
c) the number of reports made by trusted flaggers;
d) all actions taken in response to reports, categorized by whether actions were based on legal
requirements or the Agreement, the number of reports processed using automated means,
and the median time taken to take action.
§37
[AMENDMENTS]
1. Rortos reserves the right to amend these Terms of Service at any time for at least one of the
following important reasons:
a) changes in laws regulating or affecting the mutual rights and obligations of Rortos and the
User, particularly those related to the provision of digital content and services, electronic
services specified in the Agreement, or changes in the interpretation of these laws due to
court rulings, decisions, recommendations, or guidelines from relevant authorities, as well
as changes in other laws affecting
Rortos relationship with the User;
b) changes in the way Rortos Services are provided due to technical or technological reasons;
c) changes in the scope or method of providing Rortos Services due to the introduction of new
services or the withdrawal of existing ones;
d) changes in the way services are provided in connection with changes in agreements or
regulations of entities cooperating with Rortos;
e) clarification of interpretive doubts or ambiguities in the content of the Terms of
Service;
f) any change, expansion, or removal of functionality within one of the Rortos Services, or the
need to adapt the Terms of Service to updates in such functionality;
g) expansion of the availability of Rortos Services to new platforms; h) changes
regarding any company data of Rortos mentioned above.
2. Rortos will notify Users of any changes and provide them with a consolidated version of the
Terms of Service by posting it on the Website and, for Users with an Account, by sending it to the
email addresses associated with the Accounts or otherwise through the Account. If Rortos does
not have the User’s email address (for instance, when the User accesses Rortos Services via
Third-Party Platforms) or if the User’s email address has been invalidated, canceled, or if Rortos
cannot contact the User via email for other reasons, Rortos will provide the consolidated version
of the Terms of Service through the User’s Account.
3. An amendment of the Terms of Service is effective 7 days after the Users are informed thereof.
If you do not accept the amended Terms of Services, you are entitled to terminate the Agreement
without the notice period before the amended Terms ofService become effective, through the Website or User Account via the tabs “Support”, “Help”,
“Contact” or similar options.
4. If any law, court ruling or a similar act of a competent authority makes it necessary to amend the
Terms of Service sooner than as stated in §37(3) above, Rortos shall notify you about this. The
notification shall include the reason for introducing the amendment so soon and the effective
date thereof.
§38
[MISCELLANEOUS AND APPLICABLE LAW]
1. The current version of the Terms of Service is available here.
2. To the extent permitted by applicable law, the parties consider the registered office of Rortos
as the place of performance of the services under the Agreement.
3. This Agreement shall be governed exclusively by the laws of Italy.
4. To the broadest extent permissible, the application of private international law provisions is
excluded, and Italian courts shall have exclusive jurisdiction.
5. If any part of these Terms of Service is found to be unenforceable, it shall not affect the
enforceability of any other part of the Terms.
6. These Terms of Service shall, as of the date they come into effect, replace any prior agreements
or provisions of Rortos with respect to the matters covered herein.
7. In case of any discrepancy between the English text of this document and any translation, the
English text shall prevail.
Appendix 1 to the Terms of Service
Withdrawal form template
(fill out and submit this form only if you wish to withdraw from the Agreement)
● Addressee:
Rortos, Via del Pontiere 11, Verona, 37122, Italy email: support@rortos.com
● I/We* hereby withdraw from the agreement for the provision of the following service
● Agreement conclusion(*) / receipt date(*)
● User name or User ID (UID),
● Address of the consumer(s)
● Signature of the consumer(s) (only if the form is sent as a hard copy)
● Date
(*) Delete as appropriate.
